Privacy Policy

Who We Are (Data Controller)

Nexicon Healthcare Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our recruitment services and website.

• Contact email: hello@nexiconhealth.com
• Company number: 17034702

What Information We Collect

Candidate Data: If you are looking for work, we collect your name, contact details, CV, work history, role preferences, right-to-work documentation, training/qualification information, and references.

Client Data: If you are a care provider or employer, we collect your contact details, vacancy information, communication records, and billing details.

Website Data: We may collect basic analytics and cookie data to improve website functionality.

How We Use Personal Data

• Candidate matching and permanent recruitment services
• Contacting candidates and clients regarding vacancies
• Processing applications and managing recruitment workflows
• Compliance and record-keeping operations
• Improving our services and website

Lawful Bases for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

• Valid Consent: Where you have actively agreed to us processing your data (e.g., submitting a registration form).
• Legitimate Interests: For conducting our recruitment business, matching candidates with clients, and sending relevant role updates.
• Contractual Necessity: For steps prior to entering into a contract or for fulfilling a contract with you.
• Legal Obligation: For maintaining compliance records according to UK employment and recruitment laws.

Who We Share Data With

• Prospective Employers / Clients: To facilitate the recruitment and interview process.
• Software Providers: Trusted third-party tools used for CRM, email, and website hosting.
• Regulators or Legal Authorities: If required by law.

Data Retention

We retain your personal data only for as long as is reasonably necessary to fulfill the recruitment and compliance purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data ("right to be forgotten").
• Restriction: Request we limit how we use your data.
• Objection: Object to our processing of your data.

Contact & Complaints

If you wish to assert any of your rights regarding your privacy, please contact us at hello@nexiconhealth.com.

If you feel that your data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.